Testimonials
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The pullover arrived this afternoon. Very well pleased. Thank you Roy Slinger
Roy Slinger
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I would just like to thank all the staff at John Norris for their excellent service regarding my broken Sage rod. Please also pass my sincere thanks to Sage for their generous upgrade as a replacement due to my original rod not being able to be repaired. Many thanks again & Merry Christmas to you all. W F Gaskell
W F Gaskell
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Thank you for your prompt attention to my order above. It arrived this morning in time for Christmas. Thank you once again. Merry Christmas to everyone @ John Norris Mrs Norma Clarke
Norma Clarke
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I wanted to send a quick email to thank you for the impeccable service. I rang up and had a very helpful lady sort everything out for me remarkably quickly and the two things I ordered arrived safely today. Thank you! It is enormously appreciated! Happy Christmas! Kind regards Dermot Mahony
Dermot Mahony
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Dear Sir/madam I just feel I should commend your company on your excellent service having ordered a coat for my wife yesterday lunch-time by phone, not for one minute expecting to receive it in time for Xmas as I was so late in placing the order. I was very pleasantly surprised when the item was delivered to me at lunch-time today bearing in mind how busy you must be currently. I have always found your staff very helpful and pleasant to deal with but this was exceptional service. Wishing all your staff a very Merry Xmas and no doubt a well-earned restful period Kind regards Roger Peter-Budge
Roger Peter-Budge
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Dear sales at John Norris Thank you very much for the Double Rod Carrier (AND the Flyfishers’ discount) which Antony Pinsent picked up and brought down South for me. Excellent service yet again from John Norris the best fishing shop. Best wishes John Moore
John Moore
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Many thanks for your prompt delivery of my Barbour jacket. Fits well even in older age! Regards. David C
David C
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Further to our telephone conversation yesterday I would like to thank you for the way you have dealt with my fly rod problem. I can confirm that FedEx have collected the rod for return to you. We will be having a day out to Penrith shortly to visit you and check out the current alternative rods of the same or similar performance and make a purchase. Thanking you once again, John Fletcher
John Fletcher
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I have received my order and would just like to thank you. It arrived in fantastic time and condition. By far the best quality service I have ever received. Many thanks Georgina
Georgina
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Dear Sarah, Thank you very much for your reply and the action taken, it is lovely to have such excellent customer service. Kind Regards, Rhonda Belton
Rhonda Belton