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Testimonials

  1. Dear Kirsty, The parcel arrived a short time ago ﾖ thank you very much for impeccable service. Best wishes, Louise du Boulay

    Louise du Boulay

  2. Dear Madam, This exactly why you receive so many good reviews: you thoroughly check the order, provide alternatives and you communicate quickly. I must say that this kind of customer focus has become quite rare but am happy to see it still exits! Enjoy your weekend. Kind regards, Philippe van de Voort

    Philippe van de Voort

  3. Itﾒs a thank you, my order arrived today very nice shirts haven’t tried them on yet but they look the biz. Thank you once again. James Lloyd

    James Lloyd

  4. Thanks Sarah, and thanks also for the excellent customer service. Best regards Robert Hyde

    Robert Hyde

  5. Dear Sir / Madam, You recently replaced my Simms G3 waders which failed during the 1 year guarantee period. I would like to congratulate you on an excellent customer service which, was executed in a swift and efficient manner. I shall continue to use and recommend your goods and services to others. Well done and thank you again. Best regards, Michael Brown

    Michael Brown

  6. I picked up the package from local FedEx warehouse just 1 hour ago. The reels and their packages were unharmed and really stunning looking when held in hands. Thank you for good customer support and all the patience on my questions/worries. Say thanks and greetings for everyone in the shop from a happy customer in Finland. Yours Olli T�ckman

    Olli T�ckman

  7. Good morning. Just a quick email to thank you for the excellent service provided with my recent order. Best regards, Richard Hirst

    Richard Hirst

  8. Ordered a spinning rod yesterday about 2 p m. It arrived this morning just before nine!! What brilliant service Many thanks Mike Carter

    Mike Carter

  9. Dear John Norris, The Guideline rod that I ordered from you yesterday arrived safely, by courier, this morning. Thank you for your usual superb service. I wish every retailer (not just of fishing gear) was like you! Louise du Boulay

    Louise du Boulay

  10. Just a line to say thanks for your prompt attention. Order received yesterday. Regards, Donal Ryan

    Donal Ryan