Cookie Policy

This is John Norris of Penrith’s cookie policy. It explains the types of cookies and other tracking technologies that our website may place on your device. We hope the following sections will answer any questions you may have about cookies and how we use them, but if not, please do get in touch with us.

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on our website, including strictly necessary, performance, advertising, and social media or content cookies.

How our cookies improve your enjoyment of our website.

Cookies make your browsing experience better by allowing the website to identify you when you return to our site, remember your actions and preferences and to keep track of what you have in your basket.

Cookies also provide us with information on how you and other people use our website. We can then analyse this information to help improve both the website functionality and your shopping experience.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that declining cookies may prevent you from taking full advantage of the website.

Information collected.

Some cookies collect information about browsing and purchasing. This includes information about pages viewed, products purchased and your journey around our website. All data passed by cookies is anonymous and will never contain individual details such as your name, address, telephone number or payment information but may contain our customer reference number that is unique to you.
The cookies stored on your computer or other device when you access our website are designed by Shopify (our website platform provider), and are necessary to enable you to make purchases on our website. We also use cookies from third parties who participate with us in marketing programmes.

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies and for more information on removing them before they expire.

What type of cookies do we use?

There are two types of cookie that may be used during your visit to our site:

Session cookies

Session cookies are deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser.

Persistent cookies

Persistent cookies remember you for a set period of time, allowing previously viewed products to be displayed the next time you visit our site and whether you were logged into your account.

Marketing cookies

We work with partners who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. All data collected by third party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.

How you can control cookies.

By using our site, you agree to us placing cookies on your device and accessing them when you visit the site in the future. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. Information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file.

Changes to our Cookie Policy.

Any changes we may make to our cookie policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this policy.