WHEN WILL I RECEIVE MY PARCEL?

All goods despatched via courier. There are no deliveries on Saturday and Sunday but we can arrange this service for an additional cost - please call our team on 01768 864211 (Monday-Friday) for further information.

Please advise when placing your order via the web or phone if it would be more convenient to leave your parcel in a safe place or with a neighbour, we can pass these instruction onto the couriers, this would be done at your own risk.

Delivery schedules shown at checkout are for goods that are in stock at the time of ordering. Pre-Order goods will show expected delivery dates on their own product pages.

Postage/Packaging will be charged on all deliveries -

UK Mainland -

• In-Store Gift Vouchers only - £1.00
• Standard (2-4 working days) - £3.95
• Standard - Large Items (2-4 working days) - £4.95
• Next Working Day (If ordered before 2pm Mon-Fri only) - £5.95

Scottish Highlands and Islands -

• In-Store Gift Vouchers only - £1.00
• Standard (2-4 working days) - £3.95
• Large items (2-4 working days) - £9.50

Northern Ireland -

• In-Store Gift Vouchers only - £1.00
• Standard (2-4 working days) - £3.95
• Large items (2-4 working days) - £9.50

Isle Of Man -

• In-Store Gift Vouchers only - £1.00
• Standard (2-4 working days) - £3.95
• Large items (2-4 working days) - £9.95

Channel Islands (Guernsey & Jersey) -

• All deliveries - £11.95

OVERSEAS CUSTOMERS

We can only deliver to UK & NI addresses at the moment. We apologise for any disappointment caused.

RETURNS

We will gladly exchange or refund any unused goods if you return them to us in a saleable condition within 90 days of receipt. Simply post your goods back to us in an unused condition, in their original packaging with any labels attached, together with a copy of your invoice and a covering letter explaining your requirements, the goods are your responsibility until they reach our warehouse. If in doubt, please call us for advice on 01768 864211. See our Returns Policy for full details.