Delivery

WHEN WILL I RECEIVE MY PARCEL?

There are no deliveries on Saturday and Sunday but we can arrange that service for additional cost, please call our team on 01768864211 for further information.

Please advise when placing your order via the web or phone if it would be more convenient to leave your parcel in a safe place or with a neighbour, we can pass these instruction onto the couriers, this would be done at your own risk.

POSTAGE CHARGES AS OF 17th NOVEMBER 2021

Postage/Packaging will be charged on all deliveries within the UK & NI.

In-Store Gift Vouchers only - £0.50

Standard UK - £4.95

Standard UK - Large Items - £6.95

Next Day UK - £9.95 - Deliveries apply Monday to Friday if order is received before 2PM Monday to Friday.

NB. Large items include Rods, Boots, Dog Beds, Wading Staff etc.

Guernsey & Jersey - £11.95

OVERSEAS CUSTOMERS

We can only delivery to UK & NI addresses at the moment. We apologise for any disappointment caused.

RETURNS

We will gladly exchange or refund any unused goods if you return them to us in a saleable condition within 30 days of receipt. Simply post your goods back to us in an unused condition, in their original packaging with any labels attached, together with a copy of your invoice and a covering letter explaining your requirements, the goods are your responsibility until they reach our warehouse. If in doubt, please call us for advice on 01768 864211. See our Returns Policy for full details.