Dear John Norris
I am so impressed with your service. This order arrived in excellent condition less than 48 hours after I placed it online. I was a little apprehensive as I live in Sussex and hadn’t heard of your company but your price and service was first class.
A gift for my husband’s birthday in February. Hopefully they will fit as well as his old Barbour boots.
Just thought I would like to express my thanks for the speed you have dealt with my latest order, 105393, which was only placed on Monday evening and I received today at 4.45 pm. Although I don't buy that much from you, your service is always excellent.
Maybe one day we will venture north to have a look at your shop.
Again many thanks.
Hi, I ordered a pair of Wellington boots from you last Friday and they arrived on Saturday ...... less than 24 hours later! What amazing service, thank you so much. I won't hesitate to order from you again.
Thank you for the very speedy service. I ordered the waders & boots midday yesterday. The goods arrived this afternoon.
Delighted with the Airflo salmon reel and nicely loaded line which just arrived, excellent product and good service.
Thank you for your email, our delivery actually arrived this afternoon!
Great service & love the products, we will definitely use John Norris again.
Thank you again
Many thanks for the speedy delivery of the Barbour Monty Slippers which I have bought as a gift for my husband. He bought a pair three years ago when we were up in Scotland. They have served him well. Unfortunately there is nowhere local to us where we could buy a replacement pair. I discovered your website on Tuesday evening, placed my order and it was delivered on Thursday.
A superb web site and excellent service. Thank you.
Good evening, I would like to give you some feedback on my experience I had recently with your company. In February this year I purchased a pair of Harkila boots for shooting, unfortunately on the second day out I had a leak in the right boot, I contacted JN by email and within two hours had a reply from Kirsty, who I must say dealt with my problem in a very professional, and courteous manner.
Kirsty arranged for a replacement pair of boots to be sent to me, the whole process was made very easy for me.
I would like my comments passed on to a manager, thank you for all your help Kirsty I will definitely be buying more from JN.
Hello, this is just a note to thank you for astonishing service in delivering a pair of Jack Pyke boots on the day following the order -Cumbria to Devon, quite exceptional ! Also, I have had many pairs of boots, some very expensive but none that fitted so comfortably right away.
Due to your remarkable delivery I was able to wear them for a day’s shooting in foul ground conditions on the day following delivery.my arthritic knees felt much more secure and I felt comfortable throughout a long muddy outing which is quite rare.
Good product, Good store.
Great, thanks for working with me on this. It is so refreshing to find such helpful customer service. I hope to do business with you in the future and will recommend your shop to my friends.
Good fishing, Dan