1. I received my order from you yesterday via DPD, all great very happy thanks for the outstanding and speedy service. Best wishes for the New Year and a very happy Christmas. Sincerely. Robin 


  2. I meant to send this earlier. Thank you for looking into the problem I had with the neoprene boots. Your company dealt with the issue extremely well and efficiently and I am very happy with the Barbour boots that have turned out to be a fine replacement and upgrade. I shall have no difficulty in recommending John Norris to friends and family which is how I came to you. Kind regards, David

    David Reid-Kay

  3. Amazing service, always something useful on offer.

    Nothing is too much trouble.

    Ian Ellicott

  4. I'm a new customer. Just taken delivery of my first - certainly won't be the last - purchase from this excellent company. First class service from beginnng to end. The young lady who took my order on the 'phone was very helpful. The delivery was well within the stated timescale and the quality of the shirts I bought was even higher than I had hoped. Thank you.

    James Lynch

  5. If interested in fishing or other outdoor activities this is a very well stocked shop with friendly and helpful staff. Highly recommended.

    Ian McNeill

  6. Hi I spoke to a lad named Ben last week asking about a new fly line and he advised me to buy the guideline bullet well I went to llyn brenig yesterday and the wind was blowing s/w 9 to 14 miles per hour and I tried that new line casting in to the wind what a good line got out really well with it . Big Thanks to Ben for your help. Tony

    Tony Nicholls

  7. Great place and very helpful staff. They advised me on a fly fishing book even though they don't sell it. Great store and website.

    Mike Jenson

  8. Quality outlet for shooting and fishing enthusiasts as well as anyone who just wants outdoor clothing.

    Paul Waterhouse

  9. Ordered wrong size dog bed, correct size sent out next day delivery, refund received promptly. Friendly and very very efficient service

    Lynn Hall

  10. Fabulous customer care experience. A section of my salmon rod purchased from JN last year was replaced immediately, without fuss and very speedily. Can't rate highly enough the excellent all-round service. Much appreciated. Thanks TG

    Terry Gould