Testimonials

Dear James,

I have been coming to John Norris since about 1977 and have always enjoyed a high standard of service. You just had the small shop in those days but I think that Julian was there almost from that time. I just wanted you to know that the young men you have in the fishing tackle department are exceptional. I have made a few visits this year and David and Ben could not have been more knowledgeable about the products and they were also extremely obliging. I was served yesterday by another man (whose name I didn’t ask) and he also provided first class service.

I found that when I was in business people were quick to complain but not very forthcoming when praise was warranted. My thanks to all at John Norris for over forty years of happy shopping.

Yours sincerely,

Julian Blincoe

Julian Blincoe August 2019

Dear Sir/Madam,

I would like to thank everyone for the top service I received in your store last Tuesday morning. I purchased one of your NI Norris Switch Rods, A pair of Guideline Alta wading boots and a few other bits and pieces.

The rod is superb quality for the price and your J Norris compact shooting head works well on the rod. I already own a John Norris Atlantic Salmon 12ft rod.

The wading boots are sturdy, well made and fit nicely. Once again thank you very much for the great service and look forward to visiting you again soon. Wife permitting!!

Regards

Phil Harrison

Phil Harrison August 2019

Hi,

I wanted to write to thank everyone at John Norris for their excellent service and for the advice I received, recently.

I particularly want to thank David for taking time to discuss various options and for his recommendations. I’m delighted with the fly rod, reel and lines I received. I’m looking forward to using them next week on the River Wye.

Many thanks,

Stuart Gregory

Stuart Gregory August 2019

Hi James,

I just wanted to express to you personally my gratitude for the excellent customer service I received today from two of your staff, namely David Garfoot and I believe Aaron (stocky dark haired chap).

I purchased a pair of Simms freestone waders last September and despite light use they began to let in on a trip to the Tay this week. On further investigation it appeared one of the membranes had become detached on the inside. I contacted David earlier in the week and he advised me to pop in, which I did this afternoon.

I wasn’t keen on getting another pair of Simms so the lads kept me right with what I should get instead. As normal, excellent customer service from your guys, I have come away delighted with the outcome.

Top notch service once again from yourselves.

Regards

Mark Little

Mark Little August 2019

Just wanted to say I placed an order yesterday afternoon and it’s been delivered at 9.30am today. Excellent service from the moment I made the call to receipt of delivery. I’ve recently been fortunate to of been partnered with an assistance dog from Canine Partners & I will most definitely be recommending your firm to everyone I meet & look forward to shopping with you again soon.

Kind regards

Val Fisher

Val Fisher August 2019

Hello, I called into your store yesterday after travelling over from Newcastle to change a jacket I bought. I would like to say a big thank you to your staff who were very helpful, in fact I came away with another jacket so the trip was worthwhile.

Many thanks and regards to you all.

Dave Weir

Dave Weir July 2019

Goods received early Monday morning, great service as always from your company

Thanks

Adam

Adam July 2019

I would like to thank you for the excellent customer care and service you recently provided, in particular Kirsty. Is there somewhere I can leave you a 5 star recommendation?

Kind regards

Andy Worrall

Andy Worrall July 2019

Hi sales team

Just a wee note to let you know that I have just received my order of lines, reel etc. They are excellent quality, also the service as always.

Best regards

Alexander Skakle

Alexander Skakle July 2019

I would like to thank you all for being so helpful in dealing with my recent order. Ben I'm so pleased with the service you afforded me and for all the work you did on my reel. This made my birthday for me and I will remember this forever. Give yourselves a great pat on the back, you all deserve it.

Thanks again,

Pete Green

Pete Green July 2019