Testimonials
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Hello, this is just a note to thank you for astonishing service in delivering a pair of Jack Pyke boots on the day following the order -Cumbria to Devon, quite exceptional ! Also, I have had many pairs of boots, some very expensive but none that fitted so comfortably right away.
Due to your remarkable delivery I was able to wear them for a day’s shooting in foul ground conditions on the day following delivery.my arthritic knees felt much more secure and I felt comfortable throughout a long muddy outing which is quite rare.
Good product, Good store.
Regards,
Tony Brown
Tony Brown
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Great, thanks for working with me on this. It is so refreshing to find such helpful customer service. I hope to do business with you in the future and will recommend your shop to my friends.
Good fishing, Dan
Dan
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Always great service from J Norris – many thanks.
Adrian Francis
Adrian Francis
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Hello
I would just like to thank you very very much for the excellent service you have provided. My replacement boots arrived two days ago. Look forwarding to ordering from your company again in the near future.
Mirabel Lyons
Mirabel Lyons
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I would like to record my thanks and let you know how helpful Kelly and Trudy have been to me this morning. Thanks again for the understanding and very efficient way that this disappointing situation has been resolved.
Regards
Maurice
Maurice
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Dear John Norris
I recently returned a fishing rod which broke on its second outing. It was replaced on a no quibble basis with maximum assistance from your excellent team, so a special word of thanks to Trudy and Shannon.
Keep up the good work!
Best wishes
Jonathan Green
Jonathan Green
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Hi Kirsty, a big thanks to yourself and your colleague for going out of your way to help. Once again thank you for your great customer service.
Kind regards,
Nigel Forster
Nigel Forster
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Hello!
A big "thank you" to all the team there for getting my new drogue to me in time for my Scottish holiday!
Great service, as usual!
Best wishes to old friends, the "Three J's": John, James and Julian! (If the latter has not fully retired yet!)
Richard Mason
Richard Mason
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FAO Management
I would like to take this opportunity to again thank John Norris customer service for an absolutely first class service. I recently returned faulty hunter wellington boots and an exchange was organised no problem. You really make people feel they are valued. A special mention to Sarah who was excellent. Thanks again!
Alan Jackson
Alan Jackson
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Hello again,
I want to thank you very much for your kindness and help. Parcel arrived and everything is perfect. It was a real pleasure to deal with you and I am sure we will meet again. By the way, I am very pleased by the quality and dimensions of the bag, great product anyway. Thanks a lot!
Kind regards,
Dan Catuneanu
Dan Catuneanu