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Testimonials

  1. Fabulous customer care experience. A section of my salmon rod purchased from JN last year was replaced immediately, without fuss and very speedily. Can't rate highly enough the excellent all-round service. Much appreciated. Thanks TG

    Terry Gould

  2. Always like calling at Norris's on the way north have been a customer for 40 years always nice helpfull knowledgeable staff

    John Goodwin

  3. Purchased a Barbour rucksack unfortunately seems to have been lost in the post. My email was initially lost, but since I have been contacted by the Customer Service team whom have been excellent and resolved the problem

    Alex Kreutz

  4. Excellent shop and staff.

    Marilyn Batten

  5. Go here 3 times a year for various men's apparel. Great staff and they are extremely helpful. Check out the website before going as sometimes they have some exceptional sales on.

    Rob Brain

  6. Good selection of fishing tackle and country clothing, helpful and knowledgeable staff can give good information on fishing available in the locality.

    Thomas Kime

  7. Bought some gloves that had a defect was replaced same week. That’s great service. Thank you.

    Simon King

  8. Traveled from Darlington to Penrith especially to visit this shop  to kit myself out to start fly fishing having read all the good reviews. What can I say? It was well worth the trip. Excellent service from Jack. Very helpful and knowledgeable. Got all the equipment I need to start at a very reasonable price following their advice. I can't wait until I need something else just so I can go back again :)

    Geoff Kell

  9. Brilliant service. Ordered some Barbour Leggings. I got the sizing wrong. John Norris were ultra helpful. Returned wrong ones and received correct size in just a few days. Lady on phone was most helpful. First class service

    Andrew Lilly

  10. 1st class service. Bought a Guidine combo deal. All questions asked, explained in detail.

    David Bell