Paul Brealey

I confirm safe receipt today of my replacement order. The inexpensive rod originally bought for my grandson to use when visiting is impressive for the money so the grandson will have to get in the queue! My thanks to all those at John Norris who dealt with my missing order and were helpful, calm and efficient for which I am really grateful. Well done! Show this e-mail to the boss – the customer who is a retired marketing director and former ad agency account director insists! Thank you. Paul Brealey