Testimonials
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Just want to say what fantastic customer service you provide. I called to ask for a replacement press stud that had come off a new jacket and instead you sent a new jacket. The two ladies I spoke to about this on the telephone were lovely. I can’t remember ever receiving such great customer service. Thank you. Karen Hamilton
Karen
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Ordered rod Tuesday received it today Thursday excellent service delighted with rod. My second rod bought from you, will be back, thanks again. Alan Bradford
Alan
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Thanks for the prompt reply, and your kind offer of a replacement jacket. It is very much appreciated, and a great advertisement for Customer Care. Thanks again, and I look forward to doing more business with you in the future. Regards Barry
Barry
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Many thanks for the jacket and trousers received within 24 hours of ordering. Great service. Thanks Steve
Steve
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Folks, The gilet arrived today!! Great service, thank you, wasn’t expecting it until next week! Richard Bunting.
Richard
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Dear Ms Nicholson Thank you very much for your email. This is very kind of you and I am extremely impressed with your customer service. Thank you again. Best wishes, Douglas
Douglas
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Thank you for your kind, prompt attention. Have a very Merry Xmas and Happy 2015! Kind regards, Gregor
Gregor
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I ordered a set of Simms G4Z waders from yourselves on Wednesday afternoon. I’ve come in this morning to find that they were delivered yesterday. I’m not sure who the lady was that I dealt with, but could you please pass on my thanks to your sales team for the outstanding service received. Douglas J D Campbell.
Douglas
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Hi Just got my order the fly line looks well, will try it out in May on the river Moy, the flies what can I say they are tied well look great will be ordering some more. Thanks Bernard
Bernard
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Hi John, I revived my drop dry wader bag the other day, sorry for late reply bag is great thank you for your service and I will be recommending you to my mates. Kind regards. Paul Day.
Paul