Testimonials

I recently order online, which was dispatched quickly, but had to phone to redirect delivery. The sales team did as requested most efficiently.

31/08/13

Anthony September 2015

Thank you received yesterday Lovely prompt service Kind regards Janet Knight

Janet August 2015

Thanks for all your support. Despite issues around couriers not turning up originally, and then our receptionist (who I actually asked about this during the week but even that didnﾒt make her remember the package in the cupboard), we have got there in the end. Your after sales support has been excellent, since none of the issues have actually been in any way due to you! I really appreciated your efforts throughout. I will be back for more (hopefully without the logistical issues outside our respective control). Please also thank Kirsty. Kind regards Will McIntosh

Will McIntosh August 2015

Dear Mr Norris, We called at your shop last week on the recommendation of a friend, wanting to buy a gift for a Swedish fisherman whilst knowing nothing about the subject ourselves. You were immensely helpful and set about choosing a box and a selection of English chalk stream flies to go in it, explaining all about them with enthusiasm! You even suggested that we could engrave his name on the lid to ‘finish it off’ We were so impressed with your warmth and interest, despite our complete lack of knowledge, and wanted to thank you for the fantastic service you gave us. Hopefully, as a result, we will be able to give him a unique and memorable gift. Diana Mitchell

Diana Mitchell August 2015

Could you please pass on my sincere thanks David who works in the fishing dept. came in with absolutely no clue on the right line to purchase that would help me with my poor casting. David talked me through the options and demonstrated the various types of lines. I took the line out yesterday on the South Tyne and my casting and distance has improved by 200%. D Nixon

D Nixon August 2015

I have received the replacement rod today, I would just like to thank you very much for your quick and excellent response and great communication. I will certainly use yourselves in the future and recommend you to anyone. Many thanks Kind regards Mr Grange

Mr Grange August 2015

Hi there Just to let you know that received the above order in record time…amazing service thanks. However although both wader boxes were marked ‘small’, on opening, one wader was actually medium. No worries though as there was very little difference in size and my friend was quite happy with the fit. I thought I would let you know for your records as you may have a small in a medium box! Many thanks again for superb service Regards Janet

Janet August 2015

I must congratulate you on your prompt service. I ordered by phone at 2.00PM yesterday afternoon and it arrived before 10.00AM this morning. Thank you very much and well done. W Williams

W Williams July 2015

I ordered a 7wt P3 fly rod on Monday it came on Wednesday. I went fishing that afternoon to try it out. It gets 10-10 for the price, well done John Norris. The wife paid for it even better. Ged Moran from Kirkham

Ged Moran July 2015

Hi Rob. At the start of the year you converted my Diawa Osprey sea trout rod to a Switch Rod, by adding an extension to the handle. I tried it out yesterday and it is a joy to use. Many thanks once again. Kind regards. Mike Gaston.

Mike Gaston July 2015