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Testimonials

  1. Good morning,

    Just want to say thank you for outstanding customer service with the delivery of my Greys wading boots. They arrived the day after our latest email exchange and l had plenty of time to get them unpacked and put safely into my suitcase.

    Thank you very much!

    Best regards

    Knut Nordby

    Knut Nordby

  2. Dear John Norris Team

    THANK YOU! I just received the new rod tip. I am very happy with the customer service you provided and I will recommend your shop to my fly fishing friends!

    What a great story, thank you again!

    Best regards from Switzerland,

    Yanick

    Yanick

  3. Hi,
    Thank you very much for the great service!
    Best regards,

    Antti Pylkkänen

    Antti Pylkkänen

  4. Have received my order, thanks for a great service.

    Regards

    W Bazely

    W Bazely

  5. Hi Sarah, have just received my replacement Guideline wading boots, thank you very much for your companies prompt service.

    I hope I get more use with these.  

    Mervyn Mulich

    Mervyn Mulich

  6. Hi again Kirsty, my order turned-up this morning, thanks for your great customer service,

    Regards

    Doug Mcknight.

    Doug Mcknight

  7. Hi

    Just got my order thanks very much for such great service. Must try & get up to see you again. 

    Regards

    Elaine

    Elaine

  8. Just a short note to thank you very much for your efforts in sorting out the problem with my Greys boots. I received a credit note for £74.41 this morning which is greatly appreciated, even though the boots were just past the one year guarantee date.

    Well done and thank you.

    Perhaps you would like to forward this to your boss. Another feather in the John Norris cap! Probably the best company I have ever dealt with when it comes to friendly, helpful, and efficient service.

    Yours,

    Mike Kirman

    Mike Kirman

  9. Hi Kirsty,

    I received the jacket this morning and I'm very pleased with it as it fits perfectly. 

    Thank you very much for your help yesterday. 

    Best Regards

    Graham

    Graham

  10. Good Evening Kirsty

    Thank you for your great service it’s the second time I’ve used this service and found it to be a great experience, your customer service is really good, I will be using you in the future.

    I have sent the jacket in the post at dinner time today, so you should receive the jacket soon,

    Thank you again.

    Kind Regards

    James Handley

    James Handley