Testimonials

  1. Just a quick email to say thanks for the brilliant service for my order for the 3 rods.

    Stuart Walker

    Stuart Walker

  2. Please be advised, Mat and David in the stores and Sharon in reception have provided me with excellent service.
    They went the extra mile, to delight me with a Hardy Marksman 13ft 8 weight.
    There is also a vote for the favourite angling store on Salmonfishingforum.com. John Norris is right up there.
    Please keep up your high customer service standards.
    Much appreciated
    Steve Jones

    Steve Jones

  3. Hi, just want to let you know my rod arrived and it is perfect. Thank you very much, will be in touch again.
    Many thanks
    Barry Neavyn

    Barry Neavyn

  4. Hello,
    Further to my very recent email asking when my jacket would be delivered, it arrived five minutes later!
    Thank you for a great service, excellent products and equally great prices. I will recommend you to my friends and family.
    Best wishes
    Martin Heys

    Martin Heys

  5. Dear Kirsty thank you for your help. As I said earlier this is the reason I try to use John Norris for my fly fishing tackle requirements, good service and polite friendly staff. This is the first problem I have had with your company and it has been dealt with quickly and with diligence.
    I am in the process of checking my fly lines for next season so will probably ordering replacements for any damaged or worn ones found.
    Best regards
    Robert Keys.

    Robert Keys

  6. Dear Kirsty,
    Very many thanks for your reply and email.
    I can confirm that the order safely arrived yesterday and I am very pleased with everything. Thank you!
    Kind regards,
    Gary Langan

    Gary Langan

  7. I would like to inform you that I have received the parcel. I think this is the one you have sent me for the replacement, as the date on the invoice is 05/01/2018, with the amount being zero. If I should receive the other parcel I will return it to you. Thank you so much for your help and excellent service in this matter. Kind regards Jennifer Heuterman

    Jennifer Heuterman

  8. Hello Sarah, The reel arrived today. Great reel and matching colour! Thank you for the fast shipment and your excellent customer service! Joerg Weusthoff

    Joerg Weusthoff

  9. Just wanted to thank you for your quick service. Although I’ve been here this time of year before and my cold/wet gear just wasn’t up to the weather this trip. I ordered a Snowbee country fleece on a Thursday morning and was wearing it by noon on Saturday. I’m now warm and dry. Excellent service and shipping. Thank you so much. Ron Harper

    Ron Harper

  10. Good morning, I just wanted to say thank you for providing such a friendly and prompt service regarding the recent return/replacement of a fishing rod. The replacement rod arrived yesterday and is perfect. All the best, Jim Wreglesworth

    Jim Wreglesworth