Testimonials
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Just a quick email to say thanks for the brilliant service for my order for the 3 rods.
Stuart WalkerStuart Walker
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Please be advised, Mat and David in the stores and Sharon in reception have provided me with excellent service.
They went the extra mile, to delight me with a Hardy Marksman 13ft 8 weight.
There is also a vote for the favourite angling store on Salmonfishingforum.com. John Norris is right up there.
Please keep up your high customer service standards.
Much appreciated
Steve JonesSteve Jones
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Hi, just want to let you know my rod arrived and it is perfect. Thank you very much, will be in touch again.
Many thanks
Barry NeavynBarry Neavyn
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Hello,
Further to my very recent email asking when my jacket would be delivered, it arrived five minutes later!
Thank you for a great service, excellent products and equally great prices. I will recommend you to my friends and family.
Best wishes
Martin HeysMartin Heys
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Dear Kirsty thank you for your help. As I said earlier this is the reason I try to use John Norris for my fly fishing tackle requirements, good service and polite friendly staff. This is the first problem I have had with your company and it has been dealt with quickly and with diligence.
I am in the process of checking my fly lines for next season so will probably ordering replacements for any damaged or worn ones found.
Best regards
Robert Keys.Robert Keys
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Dear Kirsty,
Very many thanks for your reply and email.
I can confirm that the order safely arrived yesterday and I am very pleased with everything. Thank you!
Kind regards,
Gary LanganGary Langan
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I would like to inform you that I have received the parcel. I think this is the one you have sent me for the replacement, as the date on the invoice is 05/01/2018, with the amount being zero. If I should receive the other parcel I will return it to you. Thank you so much for your help and excellent service in this matter. Kind regards Jennifer Heuterman
Jennifer Heuterman
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Hello Sarah, The reel arrived today. Great reel and matching colour! Thank you for the fast shipment and your excellent customer service! Joerg Weusthoff
Joerg Weusthoff
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Just wanted to thank you for your quick service. Although I’ve been here this time of year before and my cold/wet gear just wasn’t up to the weather this trip. I ordered a Snowbee country fleece on a Thursday morning and was wearing it by noon on Saturday. I’m now warm and dry. Excellent service and shipping. Thank you so much. Ron Harper
Ron Harper
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Good morning, I just wanted to say thank you for providing such a friendly and prompt service regarding the recent return/replacement of a fishing rod. The replacement rod arrived yesterday and is perfect. All the best, Jim Wreglesworth
Jim Wreglesworth