Testimonials
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Dear Sarah, Thank you for arranging the speedy delivery of the boots which must have come back into stock as I received them yesterday. They are perfect. Kind regards Socrates
Socrates
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Just returned from picking up my order from JN Penrith. Ended up buying two jackets, a jumper and a gadget. Why…..because I was made to feel welcome and relaxed and the young lady let me try different sizes to make sure I was happy with my purchases. Good old fashioned friendly service. Many thanks. Peter Atkinson Preston
Mr Peter Atkinson
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Hello John Norris, many thanks for your first class service, my wife’s Barbour coat arrived within a few days, a quality coat like your service. Many thanks. Kind Regards, David Brown
David Brown
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Hello Just wanted to inform you that the breeks have been well received and it looks excellent. Thank you for very good service. Regards Knut
Knut
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To the John Norris team in sales and returns. I would just like to thank the above team for their speedy and efficient service dealing with the leaking waders. A new pair arrived on Monday as promised which allowed me to have a splendid day on the river yesterday. I caught quite a few fish and stayed dry. Many thanks for a super service. Regards to all James Jackson.
James Jackason
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Dear JN, Thank you for your reply and looking in to the issue. Much appreciated. A perfect response. Regards, Lloyd
Lloyd
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All Thank you very much for the great service and speed in dealing with these waders. I always knew your customer service was first class, but this is even better than I was expecting when I received my replacement waders today. Please thank all concerned, pity youﾒre not any nearer to West Yorkshire. Thank you Gavin Platts
Gavin Platts
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Just a quick thank you for the great customer service i received from you guys over the last few days. I ordered a new shooting head and running line and the running line turned up wrong as it had the wrong sticker on it. 1 quick phone call and the correct item was here for 11AM this morning and ready for fishing tomorrow. Great stuff guys and thanks again. Richard
Richard Rendall
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Line received & very grateful. Plan on loading the line later today. Your staff in your store were brilliant in providing very useful info & all in good humour & without any pressure. A big thank you. John Whurr
John Whurr
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Just to say how much I appreciated the service I received last Sunday when bringing in a pair of boots purchased from you, now with a loose sole. These were instantly replaced for which I am extremely grateful. Regards Roger Alwen
Roger Alwen