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Testimonials

  1. Having just received a replacement coat for my dog, as the original was too big. I just wanted to say how excellent your service is, a lady called me and told me that they would be posted out as soon as they arrived and they have been delivered this morning.  I am very grateful to you, and wanted to thank your conscientious staff and recommend you to others in need of outdoor attire. Definitely worthy of 5 stars!

    Mel Tansey

  2. I have found John Norris to be a reputable and efficient firm to deal with, any queries are dealt with quickly. I returned a pair of stalking boots for replacement and not a refund as the boots were very comfortable even after a long day, they were replaced in a week.

    Derek Heselton

  3. Absolutely first class service with customer service to match. Spoke to them yesterday, ordered a new fly rod. Its here already, the following day! Just brilliant. Thank you very much, what a team.

    John Isdale

  4. Dear John Norris 

    I am so impressed with your service. This order arrived in excellent condition less than 48 hours after I placed it online. I was a little apprehensive as I live in Sussex and hadn’t heard of your company but your price and service was first class. 

    A gift for my husband’s birthday in February. Hopefully they will fit as well as his old Barbour boots. 

    Thank you 

    Elizabeth Miller

    Elizabeth Miller

  5. Just thought I would like to express my thanks for the speed you have dealt with my latest order, 105393, which was only placed on Monday evening and I received today at 4.45 pm. Although I don't buy that much from you, your service is always excellent.

    Maybe one day we will venture north to have a look at your shop.

    Again many thanks.

    Best regards.

    Stuart Hartland

    Stuart Hartland

  6. Hi, I ordered a pair of Wellington boots from you last Friday and they arrived on Saturday ...... less than 24 hours later! What amazing service, thank you so much. I won't hesitate to order from you again.

    Wendy Jones

    Wendy Jones

  7. Thank you for the very speedy service. I ordered the waders & boots midday yesterday. The goods arrived this afternoon.

    Thanks

    Andy Myall

    Andy Myall

  8. Delighted with the Airflo salmon reel and nicely loaded line which just arrived, excellent product and good service.

    Mr Jones

    Mr Jones

  9. Hello there

    Thank you for your email, our delivery actually arrived this afternoon!

    Great service & love the products, we will definitely use John Norris again.

    Thank you again

    Kind regards

    Yvonne Bickley

    Yvonne Bickley

  10. Many thanks for the speedy delivery of the Barbour Monty Slippers which I have bought as a gift for my husband. He bought a pair three years ago when we were up in Scotland. They have served him well. Unfortunately there is nowhere local to us where we could buy a replacement pair. I discovered your website on Tuesday evening, placed my order and it was delivered on Thursday.

    A superb web site and excellent service. Thank you.

    Angela McWilliam

    Angela McWilliam