Testimonials

Many thanks for your swift, positive and polite response to my message regarding the problem I experienced with the flies recently purchased. Once again I thank you for your response and assure you that in view of your action I shall continue to use your company when the need arises. Regards Dave

Dave December 2014

Hi, received my order today thank you very much. George Sorley

George December 2014

Just to record my thanks and appreciation for agreeing to replace the fly line I returned to you last week – and free of charge at that! I am both impressed and grateful in equal measure; excellent service! Regards, B H Gwynne

B Gwynnw December 2014

I just wanted to say thank you very much for the fantastic service you have offered. Yesterday I spoke to someone about the sizing and colour of some clothing products I wished to purchase and they were very efficient and helpful in dealing with my questions. I was also amazed that my order was delivered the next day,(today), early morning! Thank you so much for your fantastic customer service and caring helpful staff!

30/09/13

Sarah December 2014

Hi I just wanted to confirm that the new jacket had arrived, very swiftly, and to thank you again for your kindness and for the level of customer service in resolving this issue for me. I shall definitely be returning to John Norris for future coats! Many thanks again Clare

Clare November 2014

Thank you for my order arrived today. Very pleased. Best wishes to all @ John Norris. Yours faithfully. M.Lawrence.

M.Lawrence November 2014

Thank you for this Kirsty and I had sort of guessed it would be ‘as and when’. Well done you on sorting out your e-mail list – can you do mine now please?! Oh, and whilst writing you might want to pass on that, in conversation with various fishing friends, we all agree John Norris are brilliant at keeping in touch without being too intrusive into ones’ in-box – well done again and pats on the back all round! Here’s hoping I might see that e-mail re: the Hunters sometime soon…! All the best for now and thanks again. Fiona Fyshe

Fiona November 2014

Thanks a mill it’s great to get such a nice service from a lovely person such as yourself!!! Enjoy the weekend

Paddy November 2014

Thank you for your excellent sales service! Very helpful advisor on the phone and very prompt delivery of the Hunter clogs! Elizabeth Haines

Elizabeth November 2014

Thank you, that is much appreciated. And thank you for the great customer service and great website. I’m sure I will be buying a hell of a lot more from you! Kind regards, Dan Walker

Dan November 2014