Testimonials
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Thank you for your e-mail. I would like to accept your kind offer of a refund for the jacket. Would that be for the full amount of ﾣ29.99 plus P&P? I only ask as I noticed that the jacket had been reduced in price since I first purchased it. Itﾒs very regrettable that this has happened ﾖ after all itﾒs such a lovely jacket. However, as you donﾒt wish me to return it, as with the first one, I will donate the second jacket to my local charity shop. Iﾒm sure someone will benefit from it. Thank you once again for all of your help and kindness with regard to this matter ﾖ you really have been wonderful. Iﾒm just sorry I had to bother you a second time. Kind regards M JONES (MR)
M Jones
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Thank you for your e-mail response. It is terribly kind of you to send out a replacement jacket. Please know it is greatly appreciated. I would like to take this opportunity to thank you for all of your help and kindness with regard to this matter. Youﾒve been wonderful ﾖ I really couldn’t have asked for more. I wish you a Merry Christmas and a Happy New Year. Kind regards M Jones
Mr Jones
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My Seeland jacket arrived today its great. Thank you for your service, Larry Findlay
Larry
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Received shirts this morning super service I’m a really happy customer thanks again for your help Bill xx
Bill
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Just a quick note to say the Barbour jacket arrived this morning and it is lovely. The standard delivery was really quick and the jacket was really well packed and arrived in perfect condition. The free scarf is a bonus- thank you Margaret Backhouse
Margaret
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Thanks for your rapid response, look forward to buying from you in the New Year. Top company merry Christmas to you all. regards Albert
Albert
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Many many thanks for your prompt reply to my e mail , and more so for your actions to rectify the slight problems with the item , your polite and professional approach to me , the customer, is a credit to you and the company you work for. I will certainly purchase from John Norris again , Please feel free to forward this e mail to your line manager or other interested parties , thanks again, Andy Taylor
Andy
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Just a quick note to say thank you for resolving my problem re flies, I have today received the replacement pack and look forward to getting out onto the rivers to use them. As an aside do you have a catalogue specific to Fly Tying Materials you could send to me. Once again many thanks for your response to my initial message and I wish you and all at John Norris a Merry Xmas and Happy New Year. Regards Dave
Dave
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Hi there, I just wanted to thank you for your super quick delivery service, I ordered yesterday morning and my items arrived today. This is excellent service, I was concerned about ordering this close to Christmas but to have the order delivered so quickly and efficiently was a pleasant surprise! Much better than many high street stores I have recently ordered through who have taken 2 weeks to deliver! Thanks again and Merry Christmas to you all. Claire Preston
Claire
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Many thanks for your quick reply. I knew you wouldn’t let me down, the service John Norris provides is always so good and so reliable. Sarah Hankins.
Sarah