Testimonials
-
Dear Kirsty
I just wanted to say thank you to you and the John Norris team for your prompt and efficient service.
My new boots arrived last week and have been put to full use. I am extremely impressed with the service I have received and would strongly recommend John Norris to all my friends. I will not hesitate to make future purchases.
Many thanks.
Kind regards
MandyMandy
-
Good morning
I just wanted to say thank you for such amazing customer service.
Having called you mid-afternoon yesterday to report a failure of one section of the Sigma fly rod, I was delighted to receive the replacement part at 0822 this morning. As a newcomer to the sport, I have to say that I now have total faith in where best to place my orders for all my future needs.
Many thanks once again,
Keith DayKeith Day
-
Good afternoon,
Just to say thank you for the Harkila Torridon jacket you sent me. The jacket is perfect - I look forward to the colder weather returning again!
Thank you very much for your excellent service - a nice ambience online, good communications, secure packing, speedy delivery. All much appreciated. I do hope we will find an opportunity to order from you again.
Kind regards,
Matthew ThomasMatthew Thomas
-
Dear Team
Thank you so very much for replacing my boots. The new ones were received yesterday.
Thank you for your great service.
A BellA Bell
-
Hi, I would just like to say a huge thank you to everyone at John Norris for their outstanding customer service. It is very much appreciated and refreshing in this day and age that a company cares so much about their customers.
Thank you all.
ChrisChris
-
Thank you for sending the Barbour gilet so quickly. It's just right and I'm delighted with it.
Christine ThwaitesChristine Thwaites
-
Thanks for your service its great and I will recommend highly in future and look forward to ordering again.
Sent from my iPhone
Luke GriceLuke Grice
-
Good afternoon Kirsty
Socks have arrived. Thank you for your help I appreciate it.
Kind regards
Robert ListerRobert Lister
-
Hi, I just wanted to thank John Norris (In particular Sarah) for your excellent service in locating a part for my Dad’s Sage reel which was his 90th birthday present from me bought from you. He is now 94 and still fishing three times a week.
Thanks again
David WrightDavid Wright
-
Afternoon Sarah
I have today had a request for my card details so that the refund for my recent purchase can be actioned. I would like to say how impressed I am with the customer service that I have received in relation to my request. I am a college lecturer and this is one of the areas that I teach so I hope that this indicates just how much the level of service has made an impression on me. I will certainly be using you as an example of how it should be done in future. Many thanks.
Regards
Jacqui BarclayJacqui Barclay