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Testimonials

  1. Must compliment you not only on the speed of service but also the quality of your own P3 Stealth fly line. Just tried it out with the new rod, absolutely top draw! Hope I’ve ordered your catalogue (Christmas fast approaching) Kind regards JB Cole

    JB Cole

  2. Dear Sarah, Thank you for arranging the speedy delivery of the boots which must have come back into stock as I received them yesterday. They are perfect. Kind regards Socrates

    Socrates

  3. Just returned from picking up my order from JN Penrith. Ended up buying two jackets, a jumper and a gadget. Why…..because I was made to feel welcome and relaxed and the young lady let me try different sizes to make sure I was happy with my purchases. Good old fashioned friendly service. Many thanks. Peter Atkinson Preston

    Mr Peter Atkinson

  4. Hello John Norris, many thanks for your first class service, my wife’s Barbour coat arrived within a few days, a quality coat like your service. Many thanks. Kind Regards, David Brown

    David Brown

  5. Hello Just wanted to inform you that the breeks have been well received and it looks excellent. Thank you for very good service. Regards Knut

    Knut

  6. To the John Norris team in sales and returns. I would just like to thank the above team for their speedy and efficient service dealing with the leaking waders. A new pair arrived on Monday as promised which allowed me to have a splendid day on the river yesterday. I caught quite a few fish and stayed dry. Many thanks for a super service. Regards to all James Jackson.

    James Jackason

  7. Dear JN, Thank you for your reply and looking in to the issue. Much appreciated. A perfect response. Regards, Lloyd

    Lloyd

  8. All Thank you very much for the great service and speed in dealing with these waders. I always knew your customer service was first class, but this is even better than I was expecting when I received my replacement waders today. Please thank all concerned, pity youﾒre not any nearer to West Yorkshire. Thank you Gavin Platts

    Gavin Platts

  9. Just a quick thank you for the great customer service i received from you guys over the last few days. I ordered a new shooting head and running line and the running line turned up wrong as it had the wrong sticker on it. 1 quick phone call and the correct item was here for 11AM this morning and ready for fishing tomorrow. Great stuff guys and thanks again. Richard

    Richard Rendall

  10. Line received & very grateful. Plan on loading the line later today. Your staff in your store were brilliant in providing very useful info & all in good humour & without any pressure. A big thank you. John Whurr

    John Whurr