Testimonials » Uncategorized
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Hi, We received the �light gear� that we ordered 2 weeks ago today, 3 days after our payment was settled and I must send You this mail and give our gratitude for all your concern and caring. Everything was in order and delivered to our door……! Beautiful service, and THANK YOU! Sven-Olov H�rd
Sven-Olov H�rd
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Good morning, Thank you very much for the order received recently, I have had the pleasure of your service many times providing me with a few very nice items in the form of Hardy fly fishing equipment, always a great delight dealing with all your very helpful staff. Wishing you continued success, Bertie Wilson
Bertie Wilson
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I would just like to say thank you. My son is 13 and i’ve purchased a number of items for him over the past twelve months. He spends every week-end beating and then shoots once a month. He plans on going to Newton Rigg College to follow his interest in game keeping. Every item has been of great quality, kept him warm and worn and washed well. Makes my life easy as a Mother. Thanks again and have a great 2017. Nicola Graham
Nicola Graham
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Thank you again for your great customer service. Even though there is a fault on the jacket, I certainly cannot fault your service. Kind regards, Claire Goddard
Claire Goddard
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To the team at John Norris, Just a quick note to say a massive thank you for the quick turnaround of a coat I ordered for my wife. I expected the coat to arrive next week, but as it arrived as soon as it did she can now use it for our winter break. She is a very happy lady. Keep up the good work, and we’ll be sure to use your shop again. Regards Mark
Mark
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Many thanks for your reply, May I wish you all at John Norris (the most helpful fishing equipment shop I have ever dealt with) a happy Christmas and a happy New Year! Best Regards Bertie Wilson
Bertie Wilson
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Thank you for your prompt response to my problem with the exchange of my faulty Wading boots itﾒs nice to deal with a company that does not make a fuss on replacing faulty equipment. Regards Ron Firby.
Ron Firby
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Dear Sarah I am away however my wife informs me my waders have arrived. Thank you so much, 10 out 10 for customer service! Kind Regards Bryan
Bryan
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Hi Eddie Oley here, just to let you know I received my Sage Rod back Today 04/11/16. The repair has been carried out in a very satisfactory manner and I am very pleased with the result for which I thank you. I will return the rod tube next time Iﾒm in Penrith. Yours faithfully Eddie Oley.
Eddie Oley
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Hello, Thank you for the reply and update on the order. The order has now been received as well as the refund. I appreciate your fast service. Best regards, Stephen
Stephen