Testimonials » Uncategorized
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Just to say thanks for the replacement boots, which arrived safely yesterday. Regards Cathy Kane
Cathy Kane
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Dear John Norris team (Joan, Sarah, Kirsty) Just a short note to thank you for your very kind assistance in arranging for my order to be delivered to Prestwick Byre in Surrey rather than our home address in Northumberland. I very much appreciate the additional effort in organising the expedited courier service and I hope this did not cause too much additional work or that I was too much of a nuisance. I would also like to thank you for so kindly both suggesting and offering to substitute my order for a Musto shooting coat, waistcoat and breeks for Schoffel alternatives. I am pleased to report all fit well and that I am delighted with them. By serendipity I realised they are the same tweed as my Schoffel cap of a number of seasons vintage. Thank you again for your help and the excellent customer service you provide. Very Best Regards Peter
Peter
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My thanks to you all for the most efficient and trouble free service I have encountered over a long period of telephone ordering. My delivery was received today 11th January after only ordering on the 9th January. The “working” dogs and myself are very happy with our purchase. Kind regards to all. Yours faithfully Julian Smart
Julian Smart
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Hi, Just a quick note to say how impressed I am with your service. Ordering was straightforward and the boots I ordered yesterday have been delivered already! The price was also the best I found on the internet. Thanks, great service – much appreciated. All the best, Mark Fennell
Mark Fennell
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Thank you for your help with this international order to Australia. The net was received yesterday. Regards, Frank
Frank
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I confirm safe receipt today of my replacement order. The inexpensive rod originally bought for my grandson to use when visiting is impressive for the money so the grandson will have to get in the queue! My thanks to all those at John Norris who dealt with my missing order and were helpful, calm and efficient for which I am really grateful. Well done! Show this e-mail to the boss – the customer who is a retired marketing director and former ad agency account director insists! Thank you. Paul Brealey
Paul Brealey
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Just a word of thanks for your very kind and helpful updates on all your excellent products, I had the great pleasure of visiting your store a few times in the past, indeed our credit card didnﾒt register and you trusting held our purchases until we got cash from the bank up the street, from NI you see it would have to happen to us! A little embarrassing. Still a Hardy fan and would love an Artisan, keep me posted as Pure Fishing are going way too fast for us old collectors and I believe it is one of the last true great Hardy’s, God bless and keep up the good work. Bertie Wilson
Bertie Wilson
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My boots have arrived. I would just like to thank you for the excellent service and to wish you a very enjoyable festive season. Merry Christmas Mark
Mark
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Just to let you know all arrived in plenty of time for Christmas and Dan is very pleased with his presents…was wearing them when I called and again when they were in Cornwall.(They were a great fit….xxxl was true to size ) My sister is very happy with her gilet, so thank you both. Hope you were not affected by the flooding…and that the situation up there has improved. Best Wishes for a Happy New Year, Mary
Mark
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Please thank Rob for his very kind help and advice on my fly reel received today; Friday 22nd. I am so pleased with it and how it looks, canﾒt wait to display it, (Rob will understand that) once again John Norris, excellent service and customer care, I could not recommend you highly enough! Very best regards, Bertie Wilson
Bertie Wilson