Testimonials » Uncategorized
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Thank you all for excellent service, order placed Saturday and received the two new Shakespeare Agility 2 Fly rods Tuesday morning, with two shiny new fly lines supplied with the rods. Can’t wait to try these out.
Mr Stuart Hartland
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Hi. I would just like to say thank you to all involved for the outstanding level of service which I received from John Norris of Penrith last week. I sent back a faulty Simms G4 Pro Jacket which was leaking last Wednesday & to my astonishment a replacement jacket was delivered to me on Friday evening the same week. I am delighted with how you dealt with this & thought that it was only fair to say thank you. Kind Regards, Graham Bicker
Graham Bicker
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Called in today after 5 years away Was just like coming home Spoke with Ben 30 mins from store was out of store within 1 hour with everything I needed for my trip to Iceland in 6 days Outstanding customer engagement and guidance and thanks to James from tips from the Top will be in touch soon in my words John Norris “The Home of Fly Fishing “…….no fee for that strapline James! Andy “Sutty” Sutton
Andy Sutton
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Dear Sirs Just to say a huge thank you for excellent service, my waders arrived safely today. Job well done, I will have no hesitation in using you again, and will recommend you to others. With kind regards, Charles Gosling
Charles Gosling
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Hi just a quick reply, thanks for the prompt delivery and advise I received goods well packaged looking forward to use products thanks again. Brian
Brian
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Hi Zoe Whaw!!!!! – The Guideline cargo bag has just arrived – they even text me to say what time it would be delivered. Absolutely delighted with your service and I can’t thank you enough. I can now get cracking with my packing. Absolutely brilliant – delighted!!!! Thank you again. Best regards. Howard Jones
Howard Jones
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Dear Sir, Boots arrive on time and fitted! Thanks for efficient service. Bruce Trentham
Bruce Trentham
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James, Just a quick email to thank you for once again giving your personal attention to us on our visit yesterday. Jean and I really appreciate all the help you always give us both and your experience and guidance in buying the right equipment. We are truly delighted with the Hardy rods and reels and all the kit we purchased earlier this year. I just wish we lived a bit closer to Penrith as no other shop even comes close to John Norris. Best wishes, Phil Pugh.
Phil Pugh
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This shop pulls me off the M6 every time I pass that way. Great bargains and great staff. Jim MacNeill
Jim
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Hi Sarah Thanks once again for your help – top notch customer service! Very best regards, Jim
Jim