Customer Testimonials

Here at John Norris we always aim to provide the best service to all our customers wherever possible so please see below some of the positive feedback we have received recently:-

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Would you please pass on my thanks to Sarah for sorting out the problem with my Seeland Hanley shirt. The replacement she arranged is a perfect fit. I appreciate the trouble she went to in making sure it was the right size. Regards Bill Marsh
Bill Marsh April 2017
Dear Sir, Many thanks for the delivery of my Atlantic Salmon Rod 12ft 6in. Excellent Rod for the money. I’ve only had a few casts in the garden so far but it casts well. This weekend I’ll be on the river with it though. Thanks again and TIGHT LINES! REGARDS Phil Harrison
Phil Harrison April 2017
I actually came to the website this evening to see if I could leave a review for the twin colour John Norris fly line which I used for the first time today. I couldn't see an obvious way to do so, and so I thought I'd send you a quick message instead. I have used your lines on various different reels in different weights, but I think this latest version is the best yet. It seemed to be superbly smooth through the rod rings, and even though it has been wound onto the spool for quite some time there was no problem with coiling or memory from the very first cast. I was using a WF5 on my Shakespeare Agility 9ft 5wt rod - a perfect match it would seem. Sadly I don't have loads of spare cash to spend on my fly fishing tackle, but it would seem that increasingly (if you're careful) you can actually get some great gear at a very reasonable cost. I'll happily recommend these lines to anybody who's interested. All the best, and tight lines for the new season. Jim
Jim April 2017
Just a quick note to say thank you for your very efficient service with my recent orders. From placing the order to delivery in New Zealand in under 7 days is amazing, very happy with the quality of the products. Kind Regards, Darren Mason
Darren Mason March 2017
Dear Sir, I have been a customer of John Norris for a few years now, and Inever had any problems with neither of you products or stuff. BUT I DO FEEL THE NEED TO EXPRESS HOW HAPPY AND SATISFIED I WAS DEALING WITH YOUR STUFF. Every demand was handled professionally, every email was answered in correct way. Please keep up the good service you provide and I will stay a very very happy customer. With kindest wishes, Pavel Kveton
Pavel Kveton March 2017
Just a quick note to say the reel arrived this morning....great service (as always!) from yourselves at JN. The reel is perfect, exactly what I was after, Thanks again, Regards, Mike Cryle
Mike Cryle March 2017
Hi Thank you for all your help with regard to the faulty Barbour Wellingtons. I have now received the new pair. Your customer service has been excellent. Kinds regards Kath Vines
Kath Vines March 2017
Many thanks for excellent service with my recent order, more will surely follow. Nick Gunn
Nick Gunn March 2017
Good afternoon Sarah Just received my new boots and just wanted to thank you very much for everything you have done much appreciated all the best regards, Robbie
Robbie February 2017

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