Customer Testimonials

Here at John Norris we always aim to provide the best service to all our customers wherever possible so please see below some of the positive feedback we have received recently:-

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I would just like to say thank you. My son is 13 and i've purchased a number of items for him over the past twelve months. He spends every week-end beating and then shoots once a month. He plans on going to Newton Rigg College to follow his interest in game keeping. Every item has been of great quality, kept him warm and worn and washed well. Makes my life easy as a Mother. Thanks again and have a great 2017. Nicola Graham
Nicola Graham December 2016
Hi The large Barbour harness arrived today and it fits him perfectly. Thank you so much for excellent customer service. Vikki
Vikki November 2016
Hi Kirsty Many thanks for your email. The coat arrived today and it's perfect. Thank you so much for such great service. Best regards Karen Morpeth
Karen Morpeth November 2016
Hello, Thank you for the reply and update on the order. The order has now been received as well as the refund. I appreciate your fast service. Best regards, Stephen
Stephen November 2016
Hi Eddie Oley here, just to let you know I received my Sage Rod back Today 04/11/16. The repair has been carried out in a very satisfactory manner and I am very pleased with the result for which I thank you. I will return the rod tube next time I’m in Penrith. Yours faithfully Eddie Oley.
Eddie Oley November 2016
Dear Sarah I am away however my wife informs me my waders have arrived. Thank you so much, 10 out 10 for customer service! Kind Regards Bryan
Bryan November 2016
Thank you for your prompt response to my problem with the exchange of my faulty Wading boots it’s nice to deal with a company that does not make a fuss on replacing faulty equipment. Regards Ron Firby.
Ron Firby November 2016
Good morning, Thank you very much for the order received recently, I have had the pleasure of your service many times providing me with a few very nice items in the form of Hardy fly fishing equipment, always a great delight dealing with all your very helpful staff. Wishing you continued success, Bertie Wilson
Bertie Wilson October 2016
Excellent service, super fast delivery, excellent quality goods, you will be highly recommended to all my friends. Thank you, S J Camm
S J Camm October 2016

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