Customer Testimonials

Here at John Norris we always aim to provide the best service to all our customers wherever possible so please see below some of the positive feedback we have received recently:-

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Dear Sarah, Thank you for arranging the speedy delivery of the boots which must have come back into stock as I received them yesterday. They are perfect. Kind regards Socrates
Socrates October 2017
Must compliment you not only on the speed of service but also the quality of your own P3 Stealth fly line. Just tried it out with the new rod, absolutely top draw! Hope I've ordered your catalogue (Christmas fast approaching) Kind regards JB Cole
JB Cole October 2017
To the Sales Team Many thanks for my order placed on Monday and delivered at 9am this morning. What can one say about such excellent service, just wish you were closer to us. Brilliant. Again many thanks, all we have to do now is to put them to good use. Best regards. Stuart Hartland.
Stuart Hartland October 2017
Many thanks for all your help, absolutely fantastic customer service!!! Kind regards Nicky Marmion
Nicky Marmion October 2017
Hello Just wanted to inform you that the breeks have been well received and it looks excellent. Thank you for very good service. Regards Knut
Knut September 2017
Hello John Norris, many thanks for your first class service, my wife's Barbour coat arrived within a few days, a quality coat like your service. Many thanks. Kind Regards, David Brown
David Brown September 2017
Just returned from picking up my order from JN Penrith. Ended up buying two jackets, a jumper and a gadget. Why.....because I was made to feel welcome and relaxed and the young lady let me try different sizes to make sure I was happy with my purchases. Good old fashioned friendly service. Many thanks. Peter Atkinson Preston
Mr Peter Atkinson September 2017
Dear Kirsty, Thank you very much for the quick response and, more important, for the solution! That’s true Customer Service! Once again, thank you! Kind regards Tobias Näck
Tobias Näck August 2017
All Thank you very much for the great service and speed in dealing with these waders. I always knew your customer service was first class, but this is even better than I was expecting when I received my replacement waders today. Please thank all concerned, pity you’re not any nearer to West Yorkshire. Thank you Gavin Platts
Gavin Platts August 2017

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