Customer Testimonials

Here at John Norris we always aim to provide the best service to all our customers wherever possible so please see below some of the positive feedback we have received recently:-

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Good afternoon Sarah Just received my new boots and just wanted to thank you very much for everything you have done much appreciated all the best regards, Robbie
Robbie February 2017
Many thanks for speedy repair and return of my broken fly rod. Excellent service. William Forrester
William Forrester February 2017
I just want to thank you so much for your very quick delivery of my order. This was the first time that I have ordered from John Norris of Penrith and I am very happy with my coat. I will definitely be ordering in the future and will be telling friends and family about my positive experience. Again, thank you so much Kevin Svec
Kevin Svec February 2017
Hi again Sarah I received the rod yesterday so just wanted to say thank you to everyone for a fantastic service and price I will be purchasing from you a lot more often in future Best regards Lyndon
Lyndon February 2017
Dear Sarah, Order received today via Fedex. Once again excellent service and products. I really appreciate you sending via courier I can only say thank you once again you have been really outstanding. Kind regards, Robert
Robert February 2017
I confirm safe receipt today of my replacement order. The inexpensive rod originally bought for my grandson to use when visiting is impressive for the money so the grandson will have to get in the queue! My thanks to all those at John Norris who dealt with my missing order and were helpful, calm and efficient for which I am really grateful. Well done! Show this e-mail to the boss - the customer who is a retired marketing director and former ad agency account director insists! Thank you. Paul Brealey
Paul Brealey January 2017
Thank you for your help with this international order to Australia. The net was received yesterday. Regards, Frank
Frank January 2017
Hi, Just a quick note to say how impressed I am with your service. Ordering was straightforward and the boots I ordered yesterday have been delivered already! The price was also the best I found on the internet. Thanks, great service - much appreciated. All the best, Mark Fennell
Mark Fennell January 2017
My thanks to you all for the most efficient and trouble free service I have encountered over a long period of telephone ordering. My delivery was received today 11th January after only ordering on the 9th January. The "working" dogs and myself are very happy with our purchase. Kind regards to all. Yours faithfully Julian Smart
Julian Smart January 2017

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