Testimonials » Uncategorized

  1. Just to record my thanks and appreciation for agreeing to replace the fly line I returned to you last week – and free of charge at that! I am both impressed and grateful in equal measure; excellent service! Regards, B H Gwynne

    B Gwynnw

  2. I just wanted to say thank you very much for the fantastic service you have offered. Yesterday I spoke to someone about the sizing and colour of some clothing products I wished to purchase and they were very efficient and helpful in dealing with my questions. I was also amazed that my order was delivered the next day,(today), early morning! Thank you so much for your fantastic customer service and caring helpful staff!

    30/09/13

    Sarah

  3. Hi I just wanted to confirm that the new jacket had arrived, very swiftly, and to thank you again for your kindness and for the level of customer service in resolving this issue for me. I shall definitely be returning to John Norris for future coats! Many thanks again Clare

    Clare

  4. Thank you for my order arrived today. Very pleased. Best wishes to all @ John Norris. Yours faithfully. M.Lawrence.

    M.Lawrence

  5. Thank you for this Kirsty and I had sort of guessed it would be ‘as and when’. Well done you on sorting out your e-mail list – can you do mine now please?! Oh, and whilst writing you might want to pass on that, in conversation with various fishing friends, we all agree John Norris are brilliant at keeping in touch without being too intrusive into ones’ in-box – well done again and pats on the back all round! Here’s hoping I might see that e-mail re: the Hunters sometime soon…! All the best for now and thanks again. Fiona Fyshe

    Fiona

  6. Thanks a mill it’s great to get such a nice service from a lovely person such as yourself!!! Enjoy the weekend

    Paddy

  7. Thank you for your excellent sales service! Very helpful advisor on the phone and very prompt delivery of the Hunter clogs! Elizabeth Haines

    Elizabeth

  8. Thank you, that is much appreciated. And thank you for the great customer service and great website. I’m sure I will be buying a hell of a lot more from you! Kind regards, Dan Walker

    Dan

  9. Just wanted to let you know that I’ve received the item and am very happy with it. You may be interested to know that as someone who is buying this as a gift for someone else I was a little unsure about what it was that made this better than a much cheaper one. Obviously it’s handcrafted, but in terms of size and weight it was really hard to get an idea of the difference online. In the end I also ordered a “Shakespeare Priest” from another company just in case that was as good as this one (and I’m sorry to admit that I would then have sent the John Norris one back to you for a refund!), but as it turns out there is no comparison – the John Norris one is far far better quality. I’m only letting you know this as I just wonder if it may help for customers like me to be able to see some sort of comparison in size or weight against the much cheaper options. Or perhaps some more info to say that it is heavier duty or stronger than cheaper ones, as my concern was that I was paying all that extra just for the hand crafted aspect (which is not to say that that isn’t a great aspect of it, but for me I wanted a good sturdy looking item). Anyway, that’s just my feedback, very happy with the item and thanks for helping prior to the purchase also. Benjie

    Benjie

  10. May I say how delighted I am with the John Norris rod and line delivered today. The quality is excellent. Thank you very much indeed. I look forward to many years of successful fishing! Geoffrey Newmarch

    Geoffrey New