Testimonials
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Just wanted to let you know that I’ve received the item and am very happy with it. You may be interested to know that as someone who is buying this as a gift for someone else I was a little unsure about what it was that made this better than a much cheaper one. Obviously it’s handcrafted, but in terms of size and weight it was really hard to get an idea of the difference online. In the end I also ordered a “Shakespeare Priest” from another company just in case that was as good as this one (and I’m sorry to admit that I would then have sent the John Norris one back to you for a refund!), but as it turns out there is no comparison – the John Norris one is far far better quality. I’m only letting you know this as I just wonder if it may help for customers like me to be able to see some sort of comparison in size or weight against the much cheaper options. Or perhaps some more info to say that it is heavier duty or stronger than cheaper ones, as my concern was that I was paying all that extra just for the hand crafted aspect (which is not to say that that isn’t a great aspect of it, but for me I wanted a good sturdy looking item). Anyway, that’s just my feedback, very happy with the item and thanks for helping prior to the purchase also. Benjie
Benjie
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May I say how delighted I am with the John Norris rod and line delivered today. The quality is excellent. Thank you very much indeed. I look forward to many years of successful fishing! Geoffrey Newmarch
Geoffrey New
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Your service can only be described as awesome.
30/09/13
Colin
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I placed my order on Saturday, added to it yesterday morning and received it via FedEx this morning. What a fantastic service. My thanks and best wishes to you all.
31/08/13
Fred
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Thank you so much for the wellingtons which arrived yesterday. Your customer service is first class and much appreciated.
Julia
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Many thanks for excellent, efficient, cheerful service from your staff this week, including a rapid exchange to achieve the correct size.
30/09/13
Gill
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Yesterday ordered 4 dog beds and pack 3 slip leads they arrived today very speedy also just wanted to say I ordered by phone and the lady who dealt with me was SO helpful!
30/09/13
Liz
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I have been very remiss in emailing you to say first that the waders arrived safely last week and I am thrilled they have been replaced, and secondly to thank you so much for following the whole matter through for me. I have been a customer of John Norris over the years for a long time now and your efficiency and helpfulness has ensured that I will continue to be for a long time to come yet. Thank you so much and I will now be able to really enjoy my fishing in Canada and the US without having to worry about waders.
30/09/13
Tim
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I have been very remiss in emailing you to say first that the waders arrived safely last week and I am thrilled they have been replaced, and secondly to thank you so much for following the whole matter through for me. I have been a customer of John Norris over the years for a long time now and your efficiency and helpfulness has ensured that I will continue to be for a long time to come yet. Thank you so much and I will now be able to really enjoy my fishing in Canada and the US without having to worry about waders.
Tim
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Hello, Excellent, thanks most for fast and perfect handling complaints. I’m glad I chose your shop, which is confirmed in dealing with problems. I’ll buy from you again if I need some fly fishing tackle. Thank you. M.Sotlk
M.Sotlk